I question the requirements.
Then build what’s missing.
I’m Amber. I look at how users, processes, and data connect across a product, push back when a requirement doesn’t match how people actually work, and build tools with Claude Code when no one else is driving.
- Current role
- Senior UX DesignerSAP
- Based in
- Seattle areaWashington
- Education
- B.S. Engineering PsychologyTufts University
Current work
SAP · FinOps Suite
From fixed personas
to views users define.
Product planned fixed personas. I argued that people’s responsibilities overlap, the idea was deferred, and I brought it back months later. User-defined views shipped to production.
Internal product · OverviewExplore the projectHelp users discover why the connections matter.
Projects I’m building
Design & Claude Code
I spot inefficiencies, design solutions, and bring them to life with Claude Code. These tools are in progress, with the aim of improving how my colleagues and I work.
Working prototype · Sample dataUX observability
platform
I initiated and manage a UX observability project—coordinating telemetry, building with Claude Code, and providing leadership with usage insights that inform product direction.
Project overviewTranscription &
research history
A Claude Code tool that turns user conversations into a redacted, searchable history of feedback and follow-through. Case study coming once it’s built.
Earlier design & research3 case studies
Local ordering
workflows.
Bringing produce managers, local vendors, and corporate teams into a more visible ordering workflow.
Read the case study
Order-management
information architecture.
Using card sorting and follow-up interviews to understand how omni-channel experts organize order information.
Read the case studyWhat should an interface sound like?
Exploring the relationship between sound, context, and expectations in enterprise software.
A little about meUnderstand the details.
Connect the whole product.
Outside of work: Pickleball, traveling with my Fujifilm X100F camera, and rearranging furniture.
I look at how features, data, and processes connect—and where those connections break down. I investigate assumptions and bring questions and alternatives into discussion so the team can choose a direction. When I spot recurring friction, I build solutions that improve how we work.
I’ve always had ideas for how things could work better. Using AI tools like Claude Code to build them and see them come to life has been incredible. I prototype, evaluate, and refine my own solutions, learning new tools as I go.